Pet Insurance
Please complete this form if you would like to start a claim. Our insurance team may contact you for further information. Due to the volume of claims submitted, it can take us up to 2 weeks to submit your claim.
What is pet insurance?
People tend to think it's only older pets that get ill and therefore younger pets don't need pet insurance
but we know from the patients we see each day that that is not the case.
In fact, the younger your pet is when you insure them the better as it means you are less likely to have
any existing conditions, which may not be covered by the policy and you can then receive more help
covering the cost of any future treatment your pet needs.
It is important to note that not all pet insurance is the same. There are many different types of policy
available and the level of cover provided can vary considerably. The four main types of policy are as
follows:
- Accident: provides cover for accidents only and no cover for illness
- Time-Limited: provides cover for a set amount of time (usually 12 months) and after this period the condition is excluded
- Maximum Benefit: provides cover up to a maximum amount of money per condition and oncethis limit is reached the condition is excluded
- Lifetime: provides a set amount of money each year which is refreshed each time you renew your policy allowing you to continue to claim for ongoing conditionsprovides cover for accidents only and no cover for illness
As you can see from the information above, the type of policy you choose can have implications for the
veterinary care of your pet and the costs you will face so it's important to choose the right cover.
Sometimes, the cheapest insurance can cost you more in the long run. When shopping around for a
policy, we suggest that you ask the following questions to allow you to compare the overall value you are
getting, not just the price:
- Does this policy cover congenital, hereditary, hip-related, dental and behavioral conditions?
- Is there a time or monetary limit on how long this policy will cover ongoing conditions for?
- If I claim, will my premium increase?
Unlike other forms of insurance it is not easy to switch pet insurance in the future as any pre-existing
conditions your pet has are likely to be excluded so it's important to do your research and choose the
right cover from the start.
If you would like to submit a claim you can email our insurance department at insurance@acornhousevets.co.uk
